Operational Analyst Unified Communications m/f/t

 StepStone ·  07.01.2019 ·  Essen, Swindon (UK) ·  RWE Supply & Trading GmbH

Powering. Reliable. Future. This is RWE. Supplying the future with renewable energy requires not only courage and visions, but the security of a reliable infrastructure as well. RWE has 120 years of experience in an energy world that is constantly changing. And a clear future strategy. 50 Energy Traders. 260 additional experts on the floor. Another 1000 professionals aside. Become part of RWE Supply & Trading and shape the future of the trading business to make energy reliable. Operational Analyst Unified Communications m/f/t RWE Supply & Trading GmbH, Essen, Germany, or Swindon, United Kingdom Start: asap, full time, permanent

Proactively working within the team to define and develop Unified Communication services and products in projects and daily business

Maintaining and supporting the existing international Unified Communication infrastructure and services

Being responsible for definition, implementation and further development of the infrastructure as well as technical migrations, service delivery and documentation in RWE

Providing assistance, guidance and support in 2nd and 3rd level for all Unified Communication services

Assistance with evaluation, selection and steering of suppliers for unified communication solutions during transition, transformation and contract runtime

Experience in similar position with technical certifications or knowledge

Excellent knowledge of operation and design of Unified Communication solutions using actual Cisco/Microsoft solutions for telephony, collaboration solutions like Skype for Business, Cisco Jabber or Cisco Spark, video conferencing and webcasting

Good knowledge of Unified Communication security and understanding of network security

Good knowledge of connectivity solutions using actual Cisco for WAN/LAN, Data Centre LAN and Wireless LAN

Good knowledge of and experience in project management and customer communications

Fluent in English and German and willingness to travel

At RWE, you will find all the advantages of a large technology group. And some merits that are even more crucial: openness and real team work. For we are open to the future and are building on the strengths of each and every individual. We value his/her work and opinion; we listen, pursue active ideas management and engage in direct exchanges. Respect, appreciation and mutual trust are the hallmarks of cooperation within the international RWE team.

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