StepStone ·  13.02.2018 ·  München ·  RE FLEKT GmbH

IT SERVICE & SUPPORT CONSULTANT (f/m) Work at RE’FLEKT - the leading experts for Augmented and Mixed Reality Business Solutions in Europe. Join us in our Munich HQ and be a part of the international team creating the technology of the future. RE'FLEKT is currently seeking an enthusiastic IT Service & Support Consultant. You will work with our IT service team to provide solutions for our innovative products in an agile environment. Expect to get hands on with state-of-the-art Augmented and Mixed Reality technology and help us create the workplace of the future with exciting and inspirational technology. WHAT YOUR TASKS ARE: User support for Microsoft products (Office, Exchange, Visual Studio, …) in our PC and Mac environment Administer user & license management for internal IT and customers Analyze, classify and manage service requests via ticketing system Identify, solve and document hardware and software issues 3rd level support for our products WHO WE ARE LOOKING FOR: 3+ years of experience as a Systems or IT Administrator in an IT (corporate) environment Proficiency in administering or managing Exchange and O365 Deep understanding of virtualization and managing cloud services e.g. Microsoft Azure Experience in installing, deploying, and managing Windows and Mac clients as well as servers Strong understanding of network systems, LAN and WAN Good knowledge of VOIP based systems and services Strong customer service orientation Ability to effectively prioritize and execute tasks in stressful situations Responsible, team-oriented, proactive with analytical and troubleshooting skills WHY JOIN US? Work at a fast growing startup in the area of Augmented and Mixed Reality technology Extraordinary projects and well-known international customers and brands Agile and quick decision-making culture International and dynamic team of engineers, designers and nerds RE’FLEKT GmbH Marcel-Breuer-Str. 15, 80807 Munich Germany Phone: +49 (0) 89 122 045-10 Email: — ein Projekt von DIPLANET Digital Solutions Impressum