IT Service Operator (m/f/d)

 StepStone ·  16.05.2019 ·  Kassel ·  WINGAS GmbH

WINGAS is one of the largest suppliers of natural gas in Germany. The energy company is active in natural gas trading in Belgium, Denmark, France, the UK, Austria, the Netherlands, and the Czech Republic. Its customers include municipal utilities, regional gas suppliers, industrial firms, and power plants. Please visit our website at

Location: Kassel

The IT Service Operator team comprises of a strong technical unit supporting a variance of activities across the WinGas Information technology estate.

As the IT Service Operator (m/f/d) you will be responsible for the execution of business IT operations in the day-to-day business, delivering against agreed business services.
These include:

REMIT – (Informatica)

Support of Gas Billing Systems

Enterprise Application Integration

Market Communications

Business Intelligence

Duties & Responsibilities:

Operational support of business applications including maintenance, incident, problem, and change mana­ge­ment

Support of and deputizing for the application owner

Performing tasks in test management

Carrying out documentation tasks

Improvement of the applications on a daily basis

Supporting projects and improving applications

Technical interface monitoring and troubleshooting

Second Level Support for business users and coor­di­nation with external suppliers

Supporting the business in reporting according to the "Regulation on wholesale Energy Market Integrity and Transparency (REMIT)" – Informatica role only

You will have experience with:

Linux servers operations (Windows also desirable)

Experience in MS Access databases/frontends desirable

Experience working with Oracle/SQL databases in a professional working environment

Knowledge in at least one programming language (preferably VBA or Java)

Preferably knowledge of contemporary web tech­no­lo­gies (e.g. SOAP, WSDL, XML, REST) & concepts (e.g. EAI, SOA, MVC, micro services)

Test Management

Deep knowledge in Informatica PowerCenter or similar systems

Experience in MS Access databases/frontends desir­able

At WINGAS, each and every member of our team is impor­tant to us. We know that if our employees are doing well, then the company is too, which in turn benefits our custo­mers and partners. That's why we support our staff wher­ever we can, so they can contribute to the success of WINGAS as well as enjoying fantastic career development opportunities. We like our employees to be able to concen­trate on their jobs, and as a responsible employer we have several initiatives in place so that the day-to-day working environment is as pleasant as possible. — ein Projekt von DIPLANET Digital Solutions Impressum