Enterprise Systems Advisor - Storage (f/m) - (Halle, Saxony-Anhalt, Germany)

 EMC Deutschland ·  09.08.2018

Enterprise Systems Analyst - Optimize (Global Support & Deployment) People make Dell so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Services Business Unit at Dell, we are looking for aEnterprise Systems Advisorto join our team in Halle, (Saale) Germany. Dell provides end-to-end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of integrity and a spirit of innovation. We will also provide the mentoring, training and opportunities for you to fulfil your ambitions and potential. Key Responsibilities: This position will provide customers best practices for the Storage Center as well as answer questions and provide technical guidance around the Storage Center and their data center environment. They will establish regular communications with customers, which include the delivery of regular reports and guidance to use the information for all assigned accounts. Regular on-site visits will be made as well. Travel on short notice and overnight stay is a possibility with this position. Key Responsibilities: Act as escalation point for team technical needs, best practices and customer handling guidance Complete monthly technical and performance analysis for each assigned account and review each analysis with the client and account team Advise on operating and maintaining efficient Storage Center systems to help design and run an Optimized Storage Center environment Proactively provide guidance on operational efficiencies to maximize ROI Align Storage Center environment with customer requirements and business needs Provide proactive analysis of support call history to identify trends and patterns Proactively analyze capacity and performance metrics to help ensure continuous performance and operational efficiency of the Storage Center Essential Requirements 8+ years experience with Enterprise environments 4+ years enterprise experience with data center technologies such as Windows, Linux, VMware, EMC, Compellent, EqualLogic, blade technology and networking 4+ years troubleshooting complex technical issues Experience in managing Storage environments Technical certifications (SNIA, MCSE, CCNA, Server+, etc.) Desirable Requirements Russian, German and high English level. Benefits Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package. Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics




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