Advisor, IT Architecture - (Frankfurt am Main, Hesse, Germany)

 EMC Deutschland ·  13.09.2017

Advisor, IT Architecture - 17000W0Y People make Dell – sowherever in the world they work, everyone is rewarded for their contribution.Ready to develop yo ur career in a truly global company? Within the Information Technology at Dell, we are looking for a Advisor, IT Architecture to join our team in Frankfurt . Dell is acollective of customer-obsessed, industry-leading visionaries. At our core is acommitment to diversity, sustainability and our communities. We offerunparalleled growth and development opportunities for our team members. Webelieve that technology is essential for driving human progress, and we’recommitted to providing that technology to people and organizations everywhere,so they can transform the way they work and live. This is an onsite customer facing role within large, enterprise data center environments who leverage Cloud Computing or Hyper scale Solutions to meet their business objectives. The primary role for this position is to lead a team that performs onsite troubleshooting, repairs, installations, and upgrades of Dell DCS Servers located in three Frankfurt Data Centres. In addition, the lead will be expected to also perform troubleshooting and repairs. Responsibilities include, but are not limited to: Performs hands-on and in-depth troubleshooting and associated repairs of failed server and storage systems. Performs thorough documentation of all service activities. Manages on-site parts locker including inventory control. Works autonomously in providing on-site technical support to customers. Working collaboratively in a team environment. Qualifications Requirements: Advanced hands-on experience troubleshooting & repairing Enterprise Level Servers. Preferably Power-Edge Certified Experience in large 24x7 Data Center environments. Possess strong communication skills; both verbal and written. Strong customer facing skills, with change management experience. Self-starter with demonstrated ability to work with little supervision or guidance. Ability to take ownership and drive issues to resolution. Exhibit a flexible schedule reacting to customer needs 24x7. In or more of the following: CompTIA Server+ RHCE LINUX Windows Server CCNA ITIL Benefits Our people are the most critical component ofour long-term success and their health and wellbeing are our priority. You willenjoy a comprehensive, locally competitive benefits package. Dellis an equal opportunity employer. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex(including pregnancy), sexual orientation, gender identity and/or expression,national origin, protected veteran status, disability, genetics, or citizenshipstatus (when otherwise legally authorized to work) and will not bediscriminated against on the basis of such characteristics or any other statusprotected by the laws or regulations in the locations where we operate. Dellencourages applicants of all ages. Life at Dell Learn about Dell culture, the interviewing process and benefits offered in your location: Life at Dell Job IT Architecture Primary Location Europe, Middle East, Africa-DE-Frankfurt Shift Day Job Job Level Individual Contributor Organization Information Technology




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